add2 Data Protection Policy
add2 takes usage of your personal data very seriously. Following the introduction of GDPR, we’ve welcomed the opportunity to reassess and increase visibility of our processes with regard to personal information. We believe that you should always know what data we collect from you, how we use it, and that you always have control over your data.
You can access or rectify your data at any time. We also provide you options to object, restrict, or withdraw consent where applicable for the use of data you have provided to add2. We also provide easy ways for you get in contact with us to request any changes.
add2 reserves the right to change the wording of this policy, should this prove to be necessary in the event of any updated needing to be added.
Please see the information below, outlining our GDPR policy:
add2 will happily respond to any requests you have regarding your data held by us, within the reasonable timeframe specified by GDPR. You can request to be informed, to access, to rectify, to erase, to restrict processing, to port, to object to processing, or to request to view information on automated decision-making.
In the specific instance of data deletion, we will no longer hold data of any sort about you, and therefore, a record of your data deletion will no longer exist. This may result in your data being processed in the future, due to the fact no record will exist informing us not to process your data.
We hold your data with a third-party CRM company, whose servers are based in the EU. This company holds historic and current documentary evidence of data collection and modification of all data subjects. This company encrypts your data, and we utilise this functionality to ensure compliance with data processing regulations.
We do not share personal data without your explicit permission, except to our CRM provider who merely securely stores it for us, and does not share it with others. Access to all CRM records is via password-protected secure portals. A full GDPR statement from our CRM provider is available on request.
Your data will be deleted as a matter of policy, 5 years after the date add2 learns that you no longer work for an organisation with which it does business.
At add2, we want to make sure that we only send relevant communications that you are interested in. When we learn that you have stopped working for an organisation that works with add2, you will stop receiving communications immediately. Should you start work with another customer of add2, we will update our records accordingly. You are of course free to exercise any of your rights regarding your data at any time.
If you browse the add2 website
add2 uses third-party companies that hold web tracking data about visitors our website. Like many websites, cookies and similar technologies are used to collect website usage data. When your browser or device allows it, this helps us to better understand how you interact with our services, to monitor traffic patterns, and to try to ensure any advertising messages sent by our contractors are of interest to you.
If you’ve submitted an enquiry to add2
When we receive an enquiry via the means of an online form, telephone or email, GDPR legislation defines this as a pre-contractual relationship between you and add2. We will therefore use the information you provide to generate quotes and estimates, to deliver products or services requested, and later to tell you about other products and services of ours that you may be interested in. You are free to opt out of these at any time, and may do so here.
If your company has purchased from add2
If, in the past, you have bought goods or services from add2, GDPR defines this as a contractual relationship. We will therefore use the information you provide in order to generate quotes and estimates, to deliver any products or services requested, and later to tell you about other products and services of ours that you may be interested in. You are free to opt out of this at any time, and may do so here.
add2 will report data breaches to the ICO where there is a risk to your rights and freedoms, within 72 hours of learning about the breach. Where it is identified that there is not a risk to rights and freedoms, the breach shall not be reported to the ICO, but a record will still be maintained, as would a record in the event of a serious data breach.
If the breach is likely to affect your rights and freedoms, as well as reporting to the ICO, we will endeavour to inform you as soon as feasibly possible.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We also utilise cookies to drive Google Analytics Advertising, allowing us to deliver personalised messages about products and services that may be of interest to you. Users wishing to opt out of such this service may do so via this link.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Opting out
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and is likely to result in a poorer browsing experience.
